CORONAVIRUS GUIDELINES - OLSEN COTTAGE We await confirmation that holiday accommodation can open again in England after the introduction of Tier 3 arrangements to North Yorkshire in late December 2020. We have updated our information and guidance for guests visiting Olsen Cottage, and regularly review these guidelines and do our best to ensure that you can have a worry-free holiday. As a result of our Covid Risk Assessment, we have introduced the following further steps to provide extra hygiene in the cottage and provide additional protection for our guests. ● Allowing additional time for the cleaning to take place. This does mean that we need to ask our guests to arrive later (not before 4 pm), and depart earlier (by 10 am at the latest). ● We are introducing new arrangements for visitors to collect the key for the cottage. We will advise guests how to collect the key a couple of days before they arrive. ● Bedding. We already ask visitors to Olsen Cottage to bring their own bedlinen and towels. We are now asking guests to bring their own pillows too. We will provide duvets and clean mattress protectors for each changeover. ● De-clutter. We have removed certain high-risk items from the cottage, such as board games, CDs, DVDs, and unnecessary soft furnishings like throws and scatter cushions. ● Our extra hygiene measures include cleaning and disinfecting high contact areas of the cottage, such as door and window handles, switches and knobs, bannister rails and remote controls. Extra soap dispensers and antibacterials will be provided for your use, to help ensure you can maintain a high standard of cleanliness. Washing your hands each time you enter or leave the cottage is recommended. ● Health and Safety. Please remember to follow the latest Government guidelines on social distancing during your stay, and on the maximum number of households that can be together in an indoor setting. ● If you or any member of your party start to develop Coronavirus symptoms before or during your holiday it is important that you contact us right away to let us know. Please contact us on our mobile number 07593 108965. We will help advise on the next steps. Click here to see the NHS information page on symptoms. Please Phone us on 01947 880660 or 07593108965 if you have any queries. Carol and Jim Foster, Olsen Cottage, Robin Hood’s Bay.